Your privacy matters to h5d06. This Policy explains exactly what personal data we collect from Indonesian players, why we collect it, how we use and store it, and what rights you hold over your own information.
All data transmitted between your device and h5d06 servers is encrypted using industry-standard TLS/SSL protocols. Your personal and financial data is never sent in plain text.
h5d06 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate and improve the Platform.
You have the right to access, correct, and request deletion of your personal data. Submit a data request at any time via [email protected] and we will respond within 30 days.
Personal data is stored on access-controlled servers with role-based internal access permissions. We conduct regular security audits and vulnerability assessments.
h5d06 collects only the data that is necessary to operate the Platform, comply with legal obligations, and deliver the best possible experience to each player.
h5d06 processes personal data in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, and storage limitation.
The following capitalised terms carry the meanings below throughout this Policy:
Any information relating to an identified or identifiable natural person — including name, date of birth, contact details, financial account information, and device identifiers.
Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, combination, restriction, erasure, or destruction.
h5d06, as the entity that determines the purposes and means of Processing Personal Data collected through the Platform.
Any third-party service provider that Processes Personal Data on behalf of h5d06, under contractual instructions from h5d06.
A freely given, specific, informed, and unambiguous indication of agreement by the User to the Processing of their Personal Data for one or more specified purposes.
Know Your Customer — the identity and age verification process h5d06 conducts to comply with anti-money laundering obligations and to confirm that Users meet the 21+ age requirement.
This Policy applies to all Personal Data collected by h5d06 in connection with the operation of the Platform, including data collected from:
This Policy does not apply to third-party websites, applications, or services that may be referenced on the Platform. h5d06 has no control over and assumes no responsibility for the privacy practices of any third-party operator.
h5d06 collects the following categories of Personal Data, depending on the nature of your interaction with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., KTP) | Registration; KYC verification |
| Contact Data | Email address, phone number, residential address in Indonesia | Registration; account updates |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit and withdrawal requests |
| Account Data | Username, hashed password, account tier, login timestamps, session history | Registration; ongoing use |
| Transactional Data | Bet history, game results, win/loss records, bonus redemption history | During active gameplay |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, session duration, referring URL | Automatically on each visit |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact support |
| KYC Documents | Scanned copies of government-issued ID, passport, proof-of-address documents, selfie verification images | During KYC / identity verification |
h5d06 does not collect or process sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where age and identity verification incidentally discloses such information in the course of KYC.
h5d06 collects Personal Data through the following means:
h5d06 processes your Personal Data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your h5d06 Account; processing logins and sessions; managing account preferences and communication settings. |
| Identity Verification (KYC) | Verifying that you are at least 21 years of age and are who you claim to be, in compliance with anti-money laundering (AML) obligations and responsible gaming commitments. |
| Transaction Processing | Processing deposits in IDR via Indonesian banking channels (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja); processing withdrawal requests to verified accounts. |
| Platform Operation | Delivering sportsbook odds, live casino streams, slot titles, virtual sports, and Capsa Susun game sessions; settling wagers and recording results. |
| Fraud & Security | Detecting and preventing fraudulent activity, money laundering, multi-accounting, bonus abuse, and other Platform integrity violations. |
| Responsible Gaming | Monitoring for indicators of problem gambling; enforcing self-exclusion requests and deposit limits; complying with responsible gaming commitments described in our Responsible Gaming policy. |
| Customer Support | Responding to enquiries, resolving complaints, and providing 24/7 Indonesian-speaking support via live chat and email. |
| Marketing & Promotions | Sending promotional communications about bonuses, new games, and seasonal offers — only where you have provided consent or where we have a legitimate interest and you have not opted out. |
| Analytics & Improvement | Analysing Platform usage patterns to improve performance, user experience, and product offerings. Analytics data is aggregated and anonymised wherever possible. |
| Legal Compliance | Complying with applicable legal obligations, responding to lawful requests from competent authorities, and enforcing our Terms & Conditions. |
h5d06 relies on one or more of the following legal bases to process your Personal Data:
h5d06 does not sell, rent, or trade your Personal Data to any third party. We may share your data in the following limited circumstances only:
All third-party service providers that access Personal Data on behalf of h5d06 are contractually required to implement appropriate technical and organisational security measures and to process data only in accordance with h5d06's written instructions.
h5d06 operates as an internationally hosted platform. As a result, Personal Data collected from Indonesian players may be transferred to, stored, and processed in jurisdictions outside of Indonesia — including server infrastructure hosted in other countries — in connection with the delivery of the Platform's services.
Where Personal Data is transferred internationally, h5d06 ensures that appropriate safeguards are in place, including:
h5d06 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and accounting obligations. The following general retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal / AML compliance |
| Financial & Transaction Data | 5 years from transaction date | Legal / financial regulation |
| KYC Documents | 5 years post account closure | AML regulatory obligation |
| Technical / Log Data | Up to 12 months from collection | Security & fraud prevention |
| Support Correspondence | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing Preferences | Until consent is withdrawn | Consent |
When Personal Data is no longer required, h5d06 will securely delete or anonymise it in accordance with its data lifecycle management procedures.
h5d06 uses cookies and similar tracking technologies to operate the Platform, analyse usage patterns, and — where consent is given — deliver personalised content. The following cookie categories are used:
You can manage cookie preferences through your browser settings. Disabling certain cookies may limit the functionality of the Platform. Strictly necessary cookies cannot be disabled without impacting your ability to use the Platform.
h5d06 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While h5d06 takes all reasonable measures to protect your data, no system is completely immune to security risks. You are also responsible for maintaining the security of your Account credentials. If you suspect any unauthorised access to your Account, please contact [email protected] immediately.
Subject to applicable law and certain operational limitations, you have the following rights in respect of your Personal Data held by h5d06:
h5d06 is strictly an adults-only platform. The Platform is not directed at, and h5d06 does not knowingly collect Personal Data from, any individual under the age of 21. The 21+ age requirement is enforced at the point of registration and through ongoing KYC verification procedures.
If h5d06 becomes aware that Personal Data has been collected from an individual who does not meet the minimum age requirement, that data will be deleted promptly, the associated Account will be closed, and any deposited funds will be returned to their verified source. If you have reason to believe that a minor has registered an Account on h5d06, please contact [email protected] immediately.
The Platform may contain references to game studio brands, payment method providers, and sports leagues whose names or logos appear on h5d06.bet for informational and functional purposes. h5d06 does not embed outbound links to third-party websites within the Platform interface.
To the extent any third-party service is integrated into the Platform — such as a game provider's embedded game engine or a payment gateway's hosted payment form — that third party may collect Technical Data directly from your browser or device in connection with delivering their service. h5d06 is not responsible for the data collection or privacy practices of any such third-party service provider acting as an independent data controller. We encourage you to review the privacy policies of any third-party services you interact with.
h5d06 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, h5d06 will:
Your continued use of the Platform following the effective date of any amended Policy constitutes acceptance of the updated terms. If you do not agree with the amended Policy, you should cease using the Platform and may request Account closure by contacting [email protected].
For any questions, concerns, or requests relating to this Privacy Policy or the way h5d06 handles your Personal Data, please contact our support team using the details below:
h5d06 aims to acknowledge all privacy-related enquiries within 5 business days and to resolve them fully within 30 calendar days. Where a request is complex or involves a large volume of data, we will notify you of any extension to this timeline before the initial30-day period expires.
If you are not satisfied with h5d06's response to your privacy complaint, you may have the right to escalate the matter to a competent supervisory authority under applicable data protection law in your jurisdiction.
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